Support Center

How do I sign into LiveStories for the first time?

Last Updated: Jun 01, 2018 03:53PM PDT
You will receive an email invitation to your LiveStories team from a LiveStories Customer Success Manager or by a team member with manager permissions. To join LiveStories for the first time:
  1. Open the email with the subject line "[LiveStories] You’ve been invited to join [Team Name]."
  2. Click JOIN TEAM.

A new browser tab will open and will prompt you to set up your LiveStories profile and password:
  1. Type your first name, last name, and zip code in the spaces provided.
  2. Create your own password and type it in the space provided.
    1. LiveStories passwords cannot contain the user’s first name, last name, or email address.
    2. The password must have at least 10 characters and contain at least 3 of the following:
      1. Capital letters.
      2. Special characters (&, *, $, !, etc.).
      3. Numbers.
  3. Confirm your new password by typing it in the last space provided.
  4. Click the camera icon to upload a profile photo from your computer.
  5. Click SAVE.
  6. Read the Terms of Service.
  7. Click Agree to continue using LiveStories.

 
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